Video Interview Support

If you need to re-record your response due to a technical issue then you can submit a ticket to see if your questionnaire qualifies for a reset which would ...

If you need to re-record your response due to a technical issue then contact Support to see if your questionnaire qualifies for a reset which would allow yo...

On your final attempt your audio response will automatically submit. It is only on the first attempt that you are able to review and replay your response be...

Check your internet connection for stability. If you are on a Wi-Fi connection then ensure that there is sufficient signal strength to connect your device r...

You can check your application dashboard for the status.  You will be contacted by a recruiter if you are invited to the next interview phase.

Refresh your browser when you regain your internet connection. Please note that you may need to re-allow access to your microphone. Then you should be able ...

The request to allow access to your microphone is usually generated in a pop-up window close to the top of the browser window. If you don't see the requ...

If your microphone is not activating it is usually one of two things:  1) you haven't allowed the microphone in the app or  2) the application is conf...

This interview is based only on the audio recording, not visual video recording.  The analysis of your response is based on what you say.

There is a recording test that you are able to do at the beginning of this process.  Record a few seconds of audio and then play it back to ensure that your...