Video Interview Support
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
General
Support français
0
Candidate
1
My camera Is not activating
Verizon Recruiter Support
Recruiter Support
10
Can I reset an interview and resend?
Can I reset just one question in an interview and resend?
I was uploading a list of candidates and the page timed out what do I do?
I cannot log in
When trying to send out interview invitations to a list of candidates I received an error saying that a field was incorrect.
View all 10
Practice
Practice
24
What is the best browser to use
I am getting an error message or My wifi isn't strong enough
iPhone user- my camera won't activate
I can't watch the video questions
I can't find the pop up to allow my camera
View all 24
McMaster
McMaster
0
Master
1
How do I add my profile to the Poster Fair?
Multi
Recruiter Multi
7
My camera is not activating
I cannot hear my audio
I can’t access or see myself in the live interview
Can I reset or resend a candidate response?
Can I share a candidate response with someone that is not an account holder.
View all 7
VI Multi Candidate
Candidate
8
My camera or microphone are not activating
I cannot hear my audio
Video won’t stop processing
I cannot see my interviewer
I can’t access or see myself in the live interview
View all 8
Audio Only (Verizon)
Audio Only (Verizon)
20
After recording a few responses I am being jumped back to the beginning
When I play back my audio it sounds very low
I received an incomplete notification through email asking me to redo my interview but I already completed it
Was my submission received? I didn't get an email confirmation.
Redo request
View all 20
Verizon Candidate Support
Verizon Candidate
30
I am on OSX 15 and I can't get the interview to activate.
What is the best browser to use
I am getting an error message or My wifi isn't strong enough
I am on an iOS 13.2.2 version device and I am getting black screens.
I received an incomplete notification through email asking me to redo my interview but I already completed it
View all 30
Videobio.me Business
Videobio.me Business
9
I cannot submit my selections
Where do I find my published videos?
The review link is not working
Can I add questions to my questionnaire?
Can I request different response formats?
View all 9
Videobio.me
Videobio.me
5
My camera won't activate
I can't login
When is my submission due?
Is there a recording limit?
How long do you keep the recordings?
