Video Interview Support

  If your camera is not activating it is usually one of two things:  1) you haven't allowed the camera in the app or  2) the video application is con...

Click on the little lock to the left of the URL and scroll to microphone and ensure your microphone has been allowed.   Check your input and output micropho...

Return to your invitation and click on the link included.  If the interview doesn’t activate from the link once you have entered you may have another video ...

You have the option to reset individual responses or reset the entire interview using the reset feature.  This will trigger an automatic notification that w...

There is a sharing option at the bottom of the candidate response page. Reviewers do not require an account but they will need to enter their upon entry for...

This means that the video is recorded in audio.  The candidate would have selected audio at their option to record their response.  Please remember that thi...

You can reset and resend individual questions or the full interview and invite the candidate to re-record using the reset feature.