Videobio.me Business

I cannot submit my selections
It is possible that there is a conflict with the system based on what has been selected and what is in progress.  Please submit a ticket and we will review ...
Wed, Aug 30, 2023 at 1:35 PM
Where do I find my published videos?
Once you have approved your video(s) it will be available in your video manager. From the video manager you can publish in various different ways or downloa...
Wed, Aug 30, 2023 at 1:37 PM
The review link is not working
When you click on the link in the email to review the video it should ask you to log into your account and then take you to a review page where you can appr...
Wed, Aug 30, 2023 at 1:39 PM
Can I add questions to my questionnaire?
If you have already saved and sent out your questionnaire then you cannot edit it.  You can duplicate your questionnaire and then edit and add questions fro...
Wed, Aug 30, 2023 at 1:40 PM
Can I request different response formats?
Yes, you can request different response formats per question.  This is often used in cases where companies are using the system for feedback or research.  Y...
Wed, Aug 30, 2023 at 1:41 PM
What are the maximum number of questions I can add?
You can add up to 10 questions in each questionnaire.  Each respond is a maximum of one minute in length.
Wed, Aug 30, 2023 at 1:46 PM
The videos are not appearing on my video wall
Drag the video from your video library in the upper row into the row below to make them visible on your video wall.  You need to click save to make them liv...
Wed, Aug 30, 2023 at 1:48 PM
What happens when I hit my maximum on the account?
If you go above your maximum videos allowed on your account you will receive a notification in your account that you need to delete videos to allow for new ...
Wed, Aug 30, 2023 at 1:49 PM
Deleting videos
You can delete your videos yourself from your Review Responses page.   Your video responses will also be automatically deleted from the system once the vide...
Wed, Aug 30, 2023 at 1:51 PM