Verizon Candidate

I am on OSX 15 and I can't get the interview to activate.
There is an incompatibility with the WebRTC software and OSX 15 that will be addressed in the next software update.  We apologize for this inconvenience. Pl...
Wed, Feb 3, 2021 at 4:53 PM
What is the best browser to use
The best browser for best performance with this application is Chrome.  You can leave the interview and change browsers and then return to your interview an...
Thu, Mar 17, 2022 at 1:23 PM
I am getting an error message or My wifi isn't strong enough
 Use this link to test your connectivity speed https://support.digital-interviews.com/connectivity-test/
Thu, Feb 6, 2020 at 3:03 PM
I am on an iOS 13.2.2 version device and I am getting black screens.
As of November 11th: iOS 13.2.2 has recently released an update that has impacted the way the browser interacts with the camera application and is causing i...
Wed, Dec 18, 2019 at 10:54 AM
I received an incomplete notification through email asking me to redo my interview but I already completed it
Please contact support by submitting a support ticket and request that your submission is reviewed. Sometimes you can receive this notification when your su...
Mon, Nov 11, 2019 at 10:13 AM
After recording a few responses I am being jumped back to the beginning
This happens when one or two interview responses haven't been captured or saved properly. This is the systems way of taking you back to ensure you can j...
Mon, Nov 11, 2019 at 9:50 AM
When I play back my audio it sounds very low
The playback volume is separate from the recording volume. If it sounds faint on the playback it relates to your device volume. The recording volume of the ...
Mon, Nov 11, 2019 at 9:45 AM
iPhone user- my camera won't activate
If you are on an iPhone, return to your invitation and scroll to the bottom. Copy and paste the link at the bottom directly into your safari browser. Then p...
Tue, Oct 22, 2019 at 10:22 AM
Was my submission received? I didn't get an email confirmation.
Thanks for your inquiry. We do not send email confirmations. If you saw the message on your last feedback screen, that all interviews were submitted, then w...
Mon, Oct 21, 2019 at 3:05 PM
Redo request
Resets are only allowed in cases where there are extenuating circumstances or technical issues. Please submit a ticket with details of your issues and we wi...
Mon, Oct 21, 2019 at 12:54 PM