Audio Only (Verizon)

After recording a few responses I am being jumped back to the beginning
This happens when one or two interview responses haven't been captured or saved properly. This is the systems way of taking you back to ensure you can...
Wed, Aug 5, 2020 at 11:03 AM
When I play back my audio it sounds very low
The playback volume is separate from the recording volume. If it sounds faint on the playback it relates to your device volume. The recording volume of th...
Wed, Aug 5, 2020 at 11:05 AM
I received an incomplete notification through email asking me to redo my interview but I already completed it
Please contact support by submitting a support ticket and request that your submission is reviewed. Sometimes you can receive this notification when your su...
Wed, Aug 5, 2020 at 11:07 AM
Was my submission received? I didn't get an email confirmation.
Thanks for your inquiry. We do not send email confirmations. If you saw the message on your last feedback screen, that all interviews were submitted, then...
Wed, Aug 5, 2020 at 11:08 AM
Redo request
Resets are only allowed in cases where there are extenuating circumstances or technical issues. Please submit a ticket with details of your issues and we ...
Wed, Aug 5, 2020 at 11:09 AM
My interview expired
Unfortunately, you did not respond before the deadline so your interview is no longer available for response. If there are special circumstances that made...
Wed, Aug 5, 2020 at 11:10 AM
My audio isn't recording
If your microphone is not activating it is usually one of two things:  1) you haven't allowed the microphone in the app or  2) the application is c...
Fri, Jun 18, 2021 at 2:24 PM
How do I reload a page on mobile?
If you are on an Android or iOS phones place your finger or thumb toward the top of the screen and slide it downward. This will automatically reload the pag...
Wed, Aug 5, 2020 at 4:09 PM
My interview recording did not submit
Click submit again. You should see a drop down bar at the top that says your recording has been submitted and moves you on to the next step. If the response...
Wed, Aug 5, 2020 at 11:13 AM
My microphone won't activate when I go to record
First, try returning to your invitation and copying and pasting your link directly into your browser. For iPhone users copy into a Safari browser. For andro...
Wed, Aug 5, 2020 at 12:33 PM